Media Player FAQ

What ports are required to be open?
XMPP Port TCP 5228 XMPP Port TCP 8086 HTTP Port TCP 80 HTTPS Port TCP 443 ICMP (Ping) TCP 18991
Wed, Nov 6, 2024 at 3:51 PM
How do I adjust resolution?
Plug in a USB Mouse and Left Click anywhere on the screen Left Click the Gear Icon that appears Left Click “Admin”  Left Click “Exit Signage Pla...
Wed, Nov 6, 2024 at 4:02 PM
My Playlist is updated but my Player is not?
It may take more than 1 hour for a Player to update with new content, depending on the Internet connection speed and size of content. Verify that your Campa...
Wed, Nov 6, 2024 at 4:43 PM
There is content on my screen that I didn’t put there?
There may be an additional / old Campaign still assigned to the player.  To determine this: 1. Go to “Players”. 2. Find the Player in the Player Ma...
Wed, Nov 6, 2024 at 4:45 PM